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Insurance Claim Dos and Don'ts

Even though laws requiring auto insurance can be strict, not every driver follows them. If you have been in a motor vehicle accident with an uninsured or underinsured motorist, you may have more options than you realize. Before you settle with any insurance company, contact our firm to learn about your legal rights and options.

Standing Up for Motor Vehicle Accident Victims in North Carolina

When a motor vehicle accident results in serious personal injury or wrongful death, the experienced representation of a proven trial lawyer may be necessary in order to obtain fair compensation for medical bills, lost wages, pain and suffering, or the harm a family has suffered due to another's reckless or negligent acts.

The Odom Firm in Charlotte has served the needs of clients throughout North Carolina for over a combined 78 years including Raleigh, Durham, Chapel Hill, Greensboro, Winston-Salem, Asheville and Statesville. Our attorneys can offer you sound legal guidance and dedicated representation following a car accident, motorcycle crash, truck wreck, bus accident or any other serious motor vehicle accident. Contact us today at 704-837-2597 or toll-free at 877-793-5335 for a free consultation.

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The Odom Firm has a history of success in complex motor vehicle accident cases, including cases involving serious injury or wrongful death in accidents aboard — or collisions with — city buses. We have obtained substantial settlements and verdicts in personal injury cases. Contact us in Charlotte today for a free consultation.

In any accident with a municipal vehicle — such as a city bus — one potential defendant is the city, town or other municipality that operates the bus service and maintains the vehicles. In general, municipalities are self-insured entities. The lawyers at The Odom Firm have experience handling cases in which citizens find themselves involved in a dispute with a governmental entity. Contact us today at 704-837-2597 or toll-free at 877-793-5335 to learn more in a free consultation.

Insurance Claim Dos and Don'ts

When you need to make an auto insurance claim, you should proceed with care. Your actions may have a significant influence on the amount of compensation you receive. Contact an attorney from The Odom Firm, PLLC in Charlotte, North Carolina, to learn more.

The Dos

DO consult an attorney for legal advice.

DO review your insurance policies to find out what is covered and what is excluded.

DO notify your insurance company right away after you are in a car accident, your car is stolen or damaged or another such covered event takes place.

DO take pictures if you can: of your vehicle, the accident site and your injuries.

DO take notes when you speak with your insurance company. Make a record of the names, job titles and phone numbers of the representatives with whom you communicate. If you can, get the names of their supervisors, too. Note what you discussed and what you or the representative promised to do.

DO tell your insurance company the truth. Not only does this save everyone a lot of time and effort, but questions of legal liability can be complex. If you fail to be forthcoming with your insurance company, this could invalidate or reduce your coverage.

DO investigate whether you have additional insurance coverage. Depending on the circumstances, supplemental coverage may come from another auto insurance policy, a homeowner’s policy or umbrella coverage.

DO keep the receipts for money you’ve spent on car rental, medical bills and purchases made in connection with the motor vehicle accident.

DO make sure you’re aware of the difference between the replacement value of your car and what you actually owe on the car. If the car is totaled, most car insurance will cover only the cash value of your car at the time of the accident. You may owe more than that, however, on the loan or the lease of the car. Gap coverage makes up for this difference. Additional coverage is usually necessary for things like a special sound system in your car.

The Don'ts

DON’T accept the insurance company’s estimate of your losses and damages until you have a chance to fully explore the matter yourself. An attorney’s help can be valuable in determining whether the insurance company’s estimate is fair.

DON’T give the insurance company a recorded or written statement until you have determined how you wish to proceed. It is important to be aware of the extent of your insurance coverage and your rights.

DON’T sign a release or waiver until you have gotten reliable legal advice. You may feel pressure to sign from your insurance company, but it is your right to explore your options. Just make sure that you take appropriate action within the time limit stated in your insurance policy.

DON’T accept a check from your insurance company — especially one that says “final payment” — unless you have obtained legal advice and carefully weighed your options.

DO Consult an Attorney

Your insurance company is legally obligated to follow through on the terms of its contract with you. You have the right to make sure that happens. Contact an attorney who will offer you support, guidance and advocacy. Speak with a lawyer from The Odom Firm, PLLC in Charlotte, North Carolina, to discuss your situation.

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Verdicts & Settlements
  • Brief Statement of Claim:

    The Department of Transportation took approximately 5 acres for expansion of Highway 601; deposit of $35,300; settlement of $390,000.

  • Brief Statement of Claim:

    The Charlotte-Mecklenburg Board of Education took 4.3 acres for an elementary school; deposit of $252,000; jury verdict of $412,775; interest from the date of deposit $14,773.68; $1,834.55 in costs taxed against the Board of Education for mediation and deposition expenses.

  • Brief Statement of Claim:

    City took 3.6 acres for airport purposes; deposit of $845,500; jury verdict of $2,000,000; interest from the date of deposit $169,724; $44,874 in costs taxed against the City for deposition expenses and expert witness expenses.

Verdicts & Settlements
The Best Lawyers in America
Thomas L. Odom, Jr.
2009

AV Peer Review Rated For Ethical Standards and Legal Ability| Martindale-Hubbell
2009
North Carolina Advocates for Justice | Protecting people's rights.
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The Odom Firm, PLLC 1109 Greenwood Cliff Charlotte, NC 28204 Phone: 704-837-2597 | Toll Free: 877-793-5335 | Fax: 704-377-5747 Map and Directions